Facilities for managing agents and landlords.
Consistent service across a mixed portfolio, common parts maintained on schedule, and reporting that stands up to landlord and tenant alike.
What managing agents need
A managed portfolio is rarely one building type — retail, office and residential-over-commercial can all sit under the same agency. Landlord duties cover the structure, common parts and shared plant, while tenant obligations sit inside individual demises, and the split needs to be clear for every job. Common parts — lobbies, stairwells, car parks, lifts — need their own maintenance and compliance record separate from individual units. Where costs are recharged to tenants through a service charge, reporting has to itemise by building and by job so the recharge stands up to query.
Compliance and reporting across a mixed portfolio
Fire risk assessments under the Regulatory Reform (Fire Safety) Order 2005, EICRs to BS 7671 and emergency lighting testing to BS 5266-1 are tracked per building, with landlord and tenant responsibilities recorded against each job in your client portal for clean service charge reporting.
One record, every party can see it.
See how compliance reporting is structured by building, ready for landlords, tenants and auditors.
Common questions.
Can reporting be itemised for service charge recharge?
Yes. Jobs are recorded by building and, where relevant, by unit, so costs can be itemised and recharged with a clear audit trail.
Do you cover a mixed portfolio of building types?
Yes. Retail, office and residential-over-commercial buildings can all sit on the same contract, scheduled to each building's own risk profile.
How do you handle landlord versus tenant responsibilities?
We work to whichever split your management agreement sets, and record it against each job so responsibility is never ambiguous.
Tell us about your portfolio.
Send us your building list and we'll show you what one contract looks like.