Fire alarm servicing
Six-monthly inspection and testing of your fire detection and alarm systems, on one schedule across every site, with the certificate in your portal the same day.

Why it matters
Under the Regulatory Reform (Fire Safety) Order 2005, the responsible person must keep the fire alarm system maintained in efficient working order. BS 5839-1 sets the standard: periodic inspection and servicing by a competent person at intervals not exceeding six months, alongside a weekly test on site.
ILUX runs that servicing to one schedule across every site, with the certificate in your portal the same day.
What's included
Every service visit follows the BS 5839-1 periodic inspection schedule and is recorded against the asset register for the site.
- Inspection of the control panel, power supplies and standby batteries
- Function test of a proportion of detectors, call points and sounders each visit, so every device is tested across the year
- Check of the log book, zone chart and any faults recorded since the last visit
- Check of interfaces to door holders, shutters, lifts and monitoring
- Visual inspection of cabling and devices for damage or changes to the building
- Certificate of inspection and servicing, with any defects listed, priced and prioritised
Where a visit finds a fault we make it safe on the day and give you a fixed price to put it right. Faults between visits go through the normal call-out route with a defined response time.
Servicing is half of the picture.
The other half is proving it: the certificates, the weekly test record and the fire risk assessment that says the system is right for the building. See how we keep all of it in date for every site.
Systems we service
Conventional, addressable and wireless systems from all the main manufacturers, including Advanced, Kentec, C-Tec, Morley, Gent, Apollo and Hochiki devices. If a site has a system we haven't met before, the survey will say so before we quote.
How it fits a multi-site contract
Fire alarm servicing is usually the first service a new client moves across. We fold existing service dates into a single calendar and pair the visit with emergency lighting testing and extinguisher servicing where due, so one engineer covers the site in one visit.
Common questions.
Do we still need to do the weekly test ourselves?
Yes. BS 5839-1 expects a weekly test by someone on site, and the record forms part of the evidence. We supply the log book, and the six-monthly visit checks it's been kept up.
What if our system is out of date or has no records?
That is common when a site has changed hands. The first visit is a full inspection rather than a routine service, and the report tells you where you stand before anything else is booked.
Can you take over the monitoring as well?
Yes. Remote monitoring sits under the same contract, so an activation at 3am goes to a monitoring centre with the right keyholder details rather than to nobody.
Every site, in date.
Send us your sites and current service dates and we'll show you what one schedule looks like.